The CUE infotainment system found in most 2013-2018 Cadillac vehicles has a screen with major design and installation flaws resulting in bubbles, cracks, and an unresponsive interface.
Certain 2010-11 Cadillac SRX vehicles have a problem where the shifter may disengage from the transmission because the cable connecting the two components was installed improperly.
There's an issue in many GM vehicles where the Service StabiliTrak warning light will turn on and off. Not only does this mean the stability control system isn't working, but some owners say it comes along with reduced engine power and a je…
There's enough water accumulating inside 2010-2015 SRX headlight assemblies to fry the bulb. Meanwhile, GM continues to replace the assemblies with the same defective parts.
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What SRX Owners Complain About
Sometimes it helps just to tally up the complaints and see where the biggest stacks are. Use this information to learn about troublespots or to run for the hills.
Generations are groups of model years where few, if any, changes were made to the vehicle which means their model years tend to break in similar ways. The SRX has 2 generations with the latest starting in the 2010 model year.
2010-2015 SRX owners are tired of moisture leaking in through faulty seals and burning out their overly expensive bulbs. Following in the footsteps of a Missouri lawsuit earlier this month, a new lawsuit has been filed in Michigan asking for the same reimbursements offered to owners in Florida and California. … continue reading
A second class-action lawsuit has been filed demanding General Motors take action to fix or reimburse owners related to CUE system repairs. The lawsuit points to multiple TSBs as evidence that GM has known about this issue since 2014 but co … continue reading
A lawsuit says GM is aware of manufacturing errors causing the Cadillac CUE screens to crack, bubble, and delaminate. The screens become unresponsive and out-of-warranty repairs can cost up to $1,200. The plaintiffs point to a series of tec … continue reading
A new lawsuit has popped up as SRX owners across the country continue to have mositure problems with their headlights. Earlier this year Cadillac offered to reimburse expenses related to the problem for owners in Florida and California, but … continue reading
A headlight lawsuit has been settled for owners of the 2010-2015 SRX that live in Florida or California. Residents of those states will be reimbursed for out-of-pocket expenses related to moisture getting into the headlight assembly, includ … continue reading
Attempts to file a nationwide class-action for headlight moisture problems in the SRX have failed, but the case will move forward for California residents. The lawsuit alleges that GM knew about the faulty seals before selling the cars to c … continue reading
Water collecting in your SRX headlight? You're not alone. A proposed class-action lawsuit in California says moisture can accumulate through defective headlight seals in the 2010-2015 SRX. The problem reduces visibility and makes nighttime … continue reading
