The 2 Most Common CTS Problems

We've pulled together a list of the most widespread problems that CTS owners have to deal with.

CTS Rear Bezel Falls Off

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The earliest CTS sedans have a terrible time holding onto their rear bezels. The large plastic piece surrounds the license plate and covers the reverse lights. Chances are you've seen a CTS that's missing one. It's not a battle scar so much…

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Delaminated CUE Screens

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The CUE infotainment system found in most 2013-2018 Cadillac vehicles has a screen with major design and installation flaws resulting in bubbles, cracks, and an unresponsive interface.

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What CTS Owners Complain About

Sometimes it helps just to tally up the complaints and see where the biggest stacks are. Use this information to learn about troublespots or to run for the hills.

Worst Topics

Worst Years

CTS Generations

Generations are groups of model years where few, if any, changes were made to the vehicle which means their model years tend to break in similar ways. The CTS has 3 generations available in North American markets.

What Owners Say About Their CTS

I have never been so frustrated over a problem such as the back light panel falling away from my car. I took such great care of my CTS, Kept it in garage, only has 66,000 miles on it. Who would think a Cadillac would have had such a cheap panel. You pay for quality and you get a cheap plastic glued on part.

We were told we could no longer get the plastic replacement, but would have to have a new module installed with new back-up lights and a matching paint job on the module. We realized then that this was the correction for a design flaw and that instead of Cadillac paying for this change, as in a recall, we the car owners were stuck with this expense.

By the Numbers

  1. 277 complaints

    Running tally of owner grievances filed to

  2. 2,709 service bulletins

    Documenting the process of troubleshooting common problems.

  3. 25 recall campaigns

    Time-sensitive, free repairs for widespread safety problems.

The Latest CTS News

Lawsuit Says GM Made False Safety Claims About the 2014 CTS

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Last year a Cadillac owner filed a lawsuit saying the Monroney sticker on their 2014 CTS said the car had achieved a 5-star crash safety rating in 3 key areas from the National Highway Traffic Safety Administration (NHTSA). A few months after buying the car, however, the plaintiff received a letter from GM saying the 2014 CTS had not been tested by NHTSA. … continue reading

Rear Drive Shaft Vibrations Can Deploy the CTS Airbags

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It's summertime, so you might be picking up some good vibrations from the Beach Boys (kids, ask your parents). Or, if you're a CTS owner, you might be picking up bad vibrations from the drive shaft. To make matters worse, that faulty rear drive shaft is causing severe enough vibrations to trigger the car's rollover sensor, deploying the roof rail airbags randomly. Oy. … continue reading