The Most Common XTS Problem

We've pulled together a list of the most widespread problems that XTS owners have to deal with.

Delaminated CUE Screens

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The CUE infotainment system found in most 2013-2018 Cadillac vehicles has a screen with major design and installation flaws resulting in bubbles, cracks, and an unresponsive interface.

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What XTS Owners Complain About

Sometimes it helps just to tally up the complaints and see where the biggest stacks are. Use this information to learn about troublespots or to run for the hills.

Worst Topics

Worst Years

XTS Generations

Generations are groups of model years where few, if any, changes were made to the vehicle which means their model years tend to break in similar ways. The XTS has 1 generation available in North American markets.

By the Numbers

  1. 42 complaints

    Running tally of owner grievances filed to CarComplaints.com.

  2. 1,934 service bulletins

    Documenting the process of troubleshooting common problems.

  3. 9 recall campaigns

    Time-sensitive, free repairs for widespread safety problems.