What's Wrong with the Cadillac ATS?

Owners of this coupe|sedan have sent in 49 complaints, mostly about engine problems, followed by the accessories - interior and transmission issues. It's overall PainRank™ of 6.77 ranks 21st in reliability out of 25 Cadillac models.

Watch Out For These Problems

  • CUE Screen Cracked

    The CUE infotainment system found in most 2013-2018 Cadillac vehicles has a screen with major design and installation flaws resulting in bubbles, cracks, and an unresponsive interface. 

    Last updated on

The Most Common ATS Complaints

These are the worst complaints — weighing repair cost, failure mileage & other factors. The red bar shows what percentage this problems represents for the vehicle's overall complaints. Why 7? Because showing more just get depressing.

  Count Avg. Mileage Cost
4 12,448 N/A
2 5,325 N/A
2 6,088 N/A
2 17,000 N/A
2 46,000 N/A
2 83,250 N/A
1 4,000 $700

Complaints by Topic

Complaints
engine 11
accessories - interior 8
transmission 5
AC / heater 5
steering 5
wheels / hubs 3

Complaints by Year

Complaints
2014 14
2013 12
2016 12
2015 11

ATS Generations

Generations are groups of model years where the vehicles are continuously produced, using similar engineering and shared features. Generation data isn't always cut-and-dry and is often different for different countries. When in doubt, we use North American generation data.

  1. 1st Generation ATS (2013—2018)

    This generation ranks 31st in reliability out of 37 generations.

    • PainRank™ 6.64
    • Complaints 49

    Active Years

ATS in the News

2019

  • Class-Action Wants GM to Take Action on Delaminated CUE Screens

    carcomplaints.com

    A lawsuit says GM is aware of manufacturing errors causing the Cadillac CUE screens to crack, bubble, and delaminate. The screens become unresponsive and out-of-warranty repairs can cost up to $1,200. The plaintiffs point to a series of technical service bulletins (TSB) GM sent to its dealerships between 2014 and 2017 as proof the automaker knew about installation problems. Specifically how a lack of preperation allowed moisture to enter the screens, effecting the bond between the glass and laminate surfaces.

    Published in #lawsuit on

Recalls, Investigations, and Technical Service Bulletins

ATS Recalls

There are 8 ATS recalls and the following years are involved in the most campaigns.

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Complaints
2013 6
2014 4
2015 3
2016 2
2018 1

ATS Investigations

There are 0 ATS investigations.

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Complaints

ATS TSBs

There are 2119 ATS TSBs and the following years are involved in the most.

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Complaints
2013 1583
2014 1221
2015 1003
2016 708
2017 465
2018 199