Delaminated CUE Screens
The CUE infotainment system found in most 2013-2018 Cadillac vehicles has a screen with major design and installation flaws resulting in bubbles, cracks, and an unresponsive interface.Continue reading article "Delaminated CUE Screens"
What Are We Missing?
We know there's more problems than this. Let us know which one you'd like to see us cover next.Continue
What ATS Owners Complain About
Sometimes it helps just to tally up the complaints and see where the biggest stacks are. Use this information to learn about troublespots or to run for the hills.
- transmission shaking in the 2016 ATS
- exhaust fumes from other vehicles entering cabin in the 2014 ATS
- shaky in the 2014 ATS
- engine failure in the 2013 ATS
- axle seal failure in the 2015 ATS
What Breaks the Most
ATS Key Numbers
The plaintiffs in this case say GM included warranty codes in their service bulletins to assist technicians with repair procedures. If they won’t issue a recall to permanently fix the problem, the lawsuit would like to see a reimbursement program for customers who have or will pay for repairs related to the CUE systems.
During a visit to the dealership for an unrelated recall repair in March of 2018, plaintiff Tonya Gruchacz asked her mechanics about her vehicle’s CUE screen. She described the screen as appearing to be shattered and that it was not responding to touch.
A second class-action lawsuit has been filed demanding General Motors take action to fix or reimburse owners related to CUE system repairs.
The lawsuit points to multiple TSBs as evidence that GM has known about this issue since 2014 but continues to sell cars with the same defects.keep reading article "Another Lawsuit Wants GM to Address the Cracked and Delaminated CUE Screens"
A lawsuit says GM is aware of manufacturing errors causing the Cadillac CUE screens to crack, bubble, and delaminate.
The screens become unresponsive and out-of-warranty repairs can cost up to $1,200. The plaintiffs point to a series of technical service bulletins (TSB) GM sent to its dealerships between 2014 and 2017 as proof the automaker knew about installation problems. Specifically how a lack of preperation allowed moisture to enter the screens, effecting the bond between the glass and laminate surfaces.keep reading article "Cracked and Unresponsive, Lawsuit Says GM Needs to Do Something About Busted CUE Screens"
The days are getting shorter, the temperatures are getting colder, and it's time to fire up our car's defrosters.
Unfortunately for 121,000 ATS owners, though, firing up their defrosters might actually start a fire. Cadillac issued a recall for the 2013-16 ATS sedans after four confirmed reports of fires from the rear defroster:
"The defroster [overheats] due to a weak electrical connection in the module. The fires have been reported breaking out on the driver's side rear pillar where the defroster module is located."…keep reading article "ATS Recalled for Defroster Fires"
The Cadillac ATS has a super-sensitive sunroof switch (yikes, try saying that a few times fast).
GM says the sunroof can be activated too easily and is recalling 83,000 of the sedans to replace the roof console switch trim plate. Sound familiar? The same problem was recalled earlier this year. Obviously that didn't go so well.…keep reading article "The Super Sensitive Sunroof Switch in the ATS Recalled"
Cadillac is pretty sure your car's brakes work.
Of course, the Titanic captain was pretty sure there weren't any icebergs in the way (and we all know how that went down).
Luckily for you, Cadillac has decided to check the brakes as part of a recall. Specifically, they'll be examining a bracket between the brake pedal assembly and the rod that controls the brakes. If that bracket is fractured, it will break the brakes ... so to speak.…keep reading article "Bracket Problem Can Cause a Complete Brake Loss in the ATS and CTS."
Other Cadillac Models
- Cadillac ATS
- Cadillac ATS-V
- Cadillac Allante
- Cadillac Brougham
- Cadillac CT4
- Cadillac CT5
- Cadillac CT6
- Cadillac CT6-V
- Cadillac CTS
- Cadillac CTS-V
- Cadillac Catera
- Cadillac DTS
- Cadillac DeVille
- Cadillac ELR
- Cadillac Eldorado
- Cadillac Escalade
- Cadillac Escalade EXT
- Cadillac Escalade Hybrid
- Cadillac Fleetwood
- Cadillac SRX
- Cadillac STS
- Cadillac SeVille
- Cadillac XLR
- Cadillac XT4
- Cadillac XT5
- Cadillac XT6
- Cadillac XTS