What's Wrong with the 2nd Generation SRX (2010—2017)?

Owners of the 2nd generation SRX have sent in 300 complaints over 8 model years. The overall PainRank™ of 14.62 ranks 37th in reliability out of 37 Cadillac generations.

Complaints By Model Year

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Year Complaints
2010 88
2011 60
2012 51
2013 37
2014 36
2015 20
2016 8
2017 0

This Generation in the News

2019

  • Class-Action Wants GM to Take Action on Delaminated CUE Screens

    carcomplaints.com

    A lawsuit says GM is aware of manufacturing errors causing the Cadillac CUE screens to crack, bubble, and delaminate. The screens become unresponsive and out-of-warranty repairs can cost up to $1,200. The plaintiffs point to a series of technical service bulletins (TSB) GM sent to its dealerships between 2014 and 2017 as proof the automaker knew about installation problems. Specifically how a lack of preperation allowed moisture to enter the screens, effecting the bond between the glass and laminate surfaces.

    Published in #lawsuit on

  • A New SRX Headlight Moisture Lawsuit Has Been Filed in Missouri

    carcomplaints.com

    A new lawsuit has popped up as SRX owners across the country continue to have mositure problems with their headlights. Earlier this year Cadillac offered to reimburse expenses related to the problem for owners in Florida and California, but attempts to nationalize the lawsuit were shot down. This latest lawsuit, filed in Missouri, is another sign of how widespread this problem is.

    Published in #lawsuit on

  • SRX Owners in Certain States Will Get Some Financial Relief for Headlight Repairs

    carcomplaints.com

    A headlight lawsuit has been settled for owners of the 2010-2015 SRX that live in Florida or California. Residents of those states will be reimbursed for out-of-pocket expenses related to moisture getting into the headlight assembly, including bulb replacements, up to $1,600 per replacement. GM will also reimburse owners for a new moisture analysis performed by certified Cadillac technicians.

    Published in #lawsuit on

2018

2017