The Worst 2014-2019 CTS Problems

  1. Delaminated CUE Screens

    The CUE infotainment system found in most 2013-2018 Cadillac vehicles has a screen with major design and installation flaws resulting in bubbles, cracks, and an unresponsive interface.

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  2. What Are We Missing?

    We know there's more problems than this. Let us know which one you'd like to see us cover next.

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What Owners Complain About

Sometimes it helps just to tally up the complaints and see where the biggest stacks are. Use this information to learn about troublespots or to run for the hills.

What Breaks

Years to Avoid

3rd Generation CTS Key Numbers

  1. 5 model years

    Grouping all models by their year can reveal some baddies.

  2. 30 complaints

    Running tally of owner grievances filed to CarComplaints.com.

  3. 23rd in reliability

    Overall reliability rank out of 35 eligible generations.

Recent 3rd Generation CTS News

There's a lot of news out there, but not all of it matters. We try to boil down it to the most important bits about things that actually help you with your car problem. Interested in getting these stories in an email? Signup for free email alerts over at CarComplaints.com.

  1. CTS owners should beware of falling stars. Safety stars, that is.

    If you bought a 2014 CTS, one of the deciding factors might have been the car's 5-star safety rating in three critical categories: frontal crash driver, frontal crash passenger, and rollover. However, GM started sending out letters to owners saying "Our bad, the window sticker was totally wrong. Here's a coupon for some free OnStar. We cool?"

    OK, while I'm paraphrasing their exact words, I am not making up the OnStar offer. That was the best they could come up with.…

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  2. Cadillac is pretty sure your car's brakes work.

    Of course, the Titanic captain was pretty sure there weren't any icebergs in the way (and we all know how that went down).

    Luckily for you, Cadillac has decided to check the brakes as part of a recall. Specifically, they'll be examining a bracket between the brake pedal assembly and the rod that controls the brakes. If that bracket is fractured, it will break the brakes ... so to speak.…

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  3. Have you heard of a Monroney sticker?

    I can guarantee you've seen one --- it's the sticker required by law to be on all new cars sold in the US with important information like price, fuel economy and safety ratings.You just assume those things are accurate, but what happens when they're not?…

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  4. GM is recalling 19,225 Cadillac CTS vehicles from the 2013-14 model years because the wipers could stop working.

    I believe it was Socrates who said "a wiper that does not wipe is not a wiper at all." Or it could have been my Uncle Sal. Either way ... the failure will only happen after a very specific situation -- when the wipers are blocked by snow or ice while the vehicle is jump started. Given how awful last winter was I suppose that's actually pretty likely.…

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