What's Wrong with the 3rd Generation CTS (2014—2019)?

Owners of the 3rd generation CTS have sent in 29 complaints over 6 model years. The overall PainRank™ of 2.04 ranks 25th in reliability out of 37 Cadillac generations.

Complaints By Model Year

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Year Complaints
2014 20
2015 3
2016 3
2017 2
2018 1
2019 0

This Generation in the News

2019

  • Class-Action Wants GM to Take Action on Delaminated CUE Screens

    carcomplaints.com

    A lawsuit says GM is aware of manufacturing errors causing the Cadillac CUE screens to crack, bubble, and delaminate. The screens become unresponsive and out-of-warranty repairs can cost up to $1,200. The plaintiffs point to a series of technical service bulletins (TSB) GM sent to its dealerships between 2014 and 2017 as proof the automaker knew about installation problems. Specifically how a lack of preperation allowed moisture to enter the screens, effecting the bond between the glass and laminate surfaces.

    Published in #lawsuit on

2016

  • Cadillac Sued Over False Safety Ratings for the CTS

    carcomplaints.com

    CTS owners should beware of falling stars. Safety stars, that is. If you bought a 2014 CTS, one of the deciding factors might have been the car's 5-star safety rating in three critical categories: frontal crash driver, frontal crash passenger, and rollover. However, GM started sending out letters to owners saying "Our bad, the window sticker was totally wrong. Here's a coupon for some free OnStar. We cool?" OK, while I'm paraphrasing their exact words, I am not making up the OnStar offer. That was the best they could come up with. Now a class-action lawsuit has been filed against General Motors for manipulating its customers. Maybe another should be filed for that terrible attempt at a bribe.

    Published in #lawsuit on