The 1st generation XTS started in 2013 and runs to 2019.
Its PainRank™ score of 2.8 ranks 27th out of 35 eligible generations in reliability. The score is based on relative complaint analysis of the 42 owners complaints on CarComplaints.com. A majority of the complaints are about electrical problems..
The CUE infotainment system found in most 2013-2018 Cadillac vehicles has a screen with major design and installation flaws resulting in bubbles, cracks, and an unresponsive interface.
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Sometimes it helps just to tally up the complaints and see where the biggest stacks are. Use this information to learn about troublespots or to run for the hills.
Turns out some GM cars have clingy problems with their brake pads not lifting off the rotors even after the driver takes their foot off the brake pedal. Sure, that's better than the brakes not working at all (silver linings and all that) but this can cause the car to suddenly stop in the middle of the road without any warning other than a few audible beeps from the forward collision avoidance system. That's very dangerous and the reason GM has issued a recall. Here's a breakdown of what you need to know:
Grouping all models by their year can reveal some baddies.
Running tally of owner grievances filed to CarComplaints.com.
Overall reliability rank out of 35 eligible generations.