The 1st generation XTS runs from the 2013 to 2019 model years and ranks 27th out of 35 eligible generations in reliability with a cumulative PainRank™ of 2.8.
PainRank™ is a relative complaint analysis of the 42 complaints made by owners over at CarComplaints.com A majority of the complaints are about electrical problems.
You can compare it with other XTS generations.
The CUE infotainment system found in most 2013-2018 Cadillac vehicles has a screen with major design and installation flaws resulting in bubbles, cracks, and an unresponsive interface.
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Sometimes it helps just to tally up the complaints and see where the biggest stacks are. Use this information to learn about troublespots or to run for the hills.
The 2013-2015 XTS has brake pads that stick and won't lift off the rotors. … continue reading
Grouping all models by their year can reveal some baddies.
Running tally of owner grievances filed to CarComplaints.com.
Overall reliability rank out of 35 eligible generations.