What's Wrong with the 1st Generation XTS (2013—2019)?

Owners of the 1st generation XTS have sent in 40 complaints over 7 model years. The overall PainRank™ of 2.84 ranks 27th in reliability out of 37 Cadillac generations.

Complaints By Model Year

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Year Complaints
2013 25
2014 6
2015 1
2016 5
2017 1
2018 2
2019 0

This Generation in the News

2019

  • Class-Action Wants GM to Take Action on Delaminated CUE Screens

    carcomplaints.com

    A lawsuit says GM is aware of manufacturing errors causing the Cadillac CUE screens to crack, bubble, and delaminate. The screens become unresponsive and out-of-warranty repairs can cost up to $1,200. The plaintiffs point to a series of technical service bulletins (TSB) GM sent to its dealerships between 2014 and 2017 as proof the automaker knew about installation problems. Specifically how a lack of preperation allowed moisture to enter the screens, effecting the bond between the glass and laminate surfaces.

    Published in #lawsuit on

  • Unsecured Seat Belts Recalled in the XTS

    carcomplaints.com

    General Motors thinks 175 XTS sedans might have shipped with a seat belt that isn’t secured to the cable mounting strap. The belt buckles may be missing a very important rivet in the 2019 model year. Without the rivet, the seatbelts will be just about as useful as a necktie in a crash.

    Published in #recall on

2018

  • Excess Gas Buildup in the XTS' Brake Caliper Pistons

    carcomplaints.com

    GM says it needs to bleed the brake systems of 230,000 cars because the recalled vehicles have rear brake caliper pistons that have hydrogen gas trapped inside that could be released into the brake systems. ZF, Excess gas –– we’ve all had it and no-one likes it. The same holds true for your braking system. This problem may cause your brake pedal to feel “spongy” but it’s unclear if it affects stopping distances.

    Published in #recall on