Delaminated CUE Screens
The CUE infotainment system found in most 2013-2018 Cadillac vehicles has a screen with major design and installation flaws resulting in bubbles, cracks, and an unresponsive interface.
A/C Condensor Leaks
GM used leaky air conditioners that buckle under pressure in many 2014-2017 trucks and SUVs. Whether it's busted hoses or leaky condensors, thousands of GM owners are showing up to work with sweat stains down their back. It's such a widespr…
Where Interior Complaints Happen
Sometimes it helps just to tally up the complaints and see where the biggest stacks are. Use this information to learn about troublespots or to run for the hills.
- 2013 SRX cue system stopped responding 7 (100%)
- 2015 SRX cue touch screen not working 7 (100%)
- 2014 SRX touch screen not responding 6 (86%)
- 2012 SRX navigation system is inaccurate 5 (71%)
- 2013 SRX touch screen non responsive 3 (43%)
- 2014 SRX uncomfortable seats 3 (43%)
- 2014 SRX display screen cracked 3 (43%)
A second class-action lawsuit has been filed demanding General Motors take action to fix or reimburse owners related to CUE system repairs.
The lawsuit points to multiple TSBs as evidence that GM has known about this issue since 2014 but continues to sell cars with the same defects.
A lawsuit says GM is aware of manufacturing errors causing the Cadillac CUE screens to crack, bubble, and delaminate.
The screens become unresponsive and out-of-warranty repairs can cost up to $1,200. The plaintiffs point to a series of technical service bulletins (TSB) GM sent to its dealerships between 2014 and 2017 as proof the automaker knew about installation problems. Specifically how a lack of preperation allowed moisture to enter the screens, effecting the bond between the glass and laminate surfaces.
The days are getting shorter, the temperatures are getting colder, and it's time to fire up our car's defrosters.
Unfortunately for 121,000 ATS owners, though, firing up their defrosters might actually start a fire. Cadillac issued a recall for the 2013-16 ATS sedans after four confirmed reports of fires from the rear defroster:
"The defroster [overheats] due to a weak electrical connection in the module. The fires have been reported breaking out on the driver's side rear pillar where the defroster module is located."…
The Cadillac ATS has a super-sensitive sunroof switch (yikes, try saying that a few times fast).
GM says the sunroof can be activated too easily and is recalling 83,000 of the sedans to replace the roof console switch trim plate. Sound familiar? The same problem was recalled earlier this year. Obviously that didn't go so well.…
GM says over 3,100 SRXs might have been built with the wrong driver's seat track bracket.
Taking a sharp turn, making an unexpected stop or a crash could cause the seat to detach and make a mess of the driver. That's a problem.…
General Motors is in the news again with a recall of another 733,000 vehicles
, 5 golden rings, 1 partridge in a pear tree and who knows what else at this point... it's hard to keep track of it all. Luckily, you don't have to because you signed up for our free alerts! Smart move, folks -- here's a breakdown of what you need to know:…