Common 2014-2019 Cadillac CTS Problems

Some of the worst issues 3rd generation CTS owners have to deal with.

  1. Delaminated CUE Screens

    The CUE infotainment system found in most 2013-2018 Cadillac vehicles has a screen with major design and installation flaws resulting in bubbles, cracks, and an unresponsive interface.

    Continue reading article "Delaminated CUE Screens" Spider cracks and haze make the CUE screen hard to read
  2. What Are We Missing?

    We know there's more problems than this. Let us know which one you'd like to see us cover next.

    Continue Spider cracks and haze make the CUE screen hard to read

What Owners Complain About

Sometimes it helps just to tally up the complaints and see where the biggest stacks are. Use this information to learn about troublespots or to run for the hills.

What Breaks the Most

Years to Avoid

3rd Generation (2014–2019) CTS Key Numbers

  1. 5 model years

    Grouping all models by their year can reveal some baddies.

  2. 30 complaints

    Running tally of owner grievances filed to CarComplaints.com.

  3. 23rd in reliability

    Overall reliability rank out of 35 eligible generations.

Recent 3rd Generation (2014–2019) CTS News

There's a lot of news out there, but not all of it matters. We try to boil down it to the most important bits about things that actually help you with your car problem. Interested in getting these stories in an email? Signup for free email alerts over at CarComplaints.com.

  1. CTS owners should beware of falling stars. Safety stars, that is.

    If you bought a 2014 CTS, one of the deciding factors might have been the car's 5-star safety rating in three critical categories: frontal crash driver, frontal crash passenger, and rollover. However, GM started sending out letters to owners saying "Our bad, the window sticker was totally wrong. Here's a coupon for some free OnStar. We cool?"

    OK, while I'm paraphrasing their exact words, I am not making up the OnStar offer. That was the best they could come up with.…

    keep reading article "Cadillac Sued for False CTS Safety Ratings"
  2. Cadillac is pretty sure your car's brakes work.

    Of course, the Titanic captain was pretty sure there weren't any icebergs in the way (and we all know how that went down).

    Luckily for you, Cadillac has decided to check the brakes as part of a recall. Specifically, they'll be examining a bracket between the brake pedal assembly and the rod that controls the brakes. If that bracket is fractured, it will break the brakes ... so to speak.…

    keep reading article "Bracket Problem Can Cause a Complete Brake Loss in the ATS and CTS."
  3. GM is recalling 19,225 Cadillac CTS vehicles from the 2013-14 model years because the wipers could stop working.

    I believe it was Socrates who said "a wiper that does not wipe is not a wiper at all." Or it could have been my Uncle Sal. Either way ... the failure will only happen after a very specific situation -- when the wipers are blocked by snow or ice while the vehicle is jump started. Given how awful last winter was I suppose that's actually pretty likely.…

    keep reading article "Very Specific Situation Can Kill the CTS Wipers"