There's a lot of news out there, but not all of it matters.
We try to boil down it to the most important bits and pieces -- the recalls, service bulletins, and lawsuits that can help you solve you car problems. Interested in getting these quick story bits as an email? Signup over at CarComplaints.com.
The National Highway Traffic Safety Administration (NHTSA) has received six reports of severe crashes where the airbags didn't deploy in GM vehicles, despite those vehicles receiving "significant frontal damage." All six crashes resulted in injuries.…
keep reading article "Government Investigates Airbag Failures in Full Size 2020-2021 GM Vehicles"The belts were misrouted behind the seat-folding mechanism and a recall wants to inspect and replace them if neccessary. Even if the belts don't look damaged to you, this is a classic better-safe-than-sorry situation.…
keep reading article "GM Recalls 2021 SUVs with Damaged 3rd Row Seat Belts"Could the new bolts work? Maybe. But when it comes time to rely on the seat belts, it's better knowing the right parts were used to tether them to the frame.…
keep reading article "5th Generation Escalade Recalled for Wrong Seat Belt Bolts"XLR owners have made so many complaints about the roof detatching from the frame that it sparked a federal investigation back in February of 2019.
But during the course of that investigation, safety regulators discovered that most of the complaints happened more than 10 years after the cars were manufactured and that, along with what they're calling a "relatively low incident report rate", wasn't enough to issue a recall.
keep reading article "XLR Roof Flying Off While Driving? The Feds Are Fine With That."2010-2015 SRX owners are tired of moisture leaking in through faulty seals and burning out their overly expensive bulbs. Following in the footsteps of a Missouri lawsuit earlier this month, a new lawsuit has been filed in Michigan asking for the same reimbursements offered to owners in Florida and California.
keep reading article "Michigan Residents Become the Next in Line to File A SRX Headlight Moisture Lawsuit"The lawsuit points to multiple TSBs as evidence that GM has known about this issue since 2014 but continues to sell cars with the same defects.
keep reading article "Another Lawsuit Wants GM to Address the Cracked and Delaminated CUE Screens"The screens become unresponsive and out-of-warranty repairs can cost up to $1,200. The plaintiffs point to a series of technical service bulletins (TSB) GM sent to its dealerships between 2014 and 2017 as proof the automaker knew about installation problems. Specifically how a lack of preperation allowed moisture to enter the screens, effecting the bond between the glass and laminate surfaces.
keep reading article "Cracked and Unresponsive, Lawsuit Says GM Needs to Do Something About Busted CUE Screens"Earlier this year Cadillac offered to reimburse expenses related to the problem for owners in Florida and California, but attempts to nationalize the lawsuit were shot down. This latest lawsuit, filed in Missouri, is another sign of how widespread this problem is.
keep reading article "A New SRX Headlight Moisture Lawsuit Has Been Filed in Missouri"Residents of those states will be reimbursed for out-of-pocket expenses related to moisture getting into the headlight assembly, including bulb replacements, up to $1,600 per replacement. GM will also reimburse owners for a new moisture analysis performed by certified Cadillac technicians.
keep reading article "SRX Owners in Certain States Will Get Some Financial Relief for Headlight Repairs"In some cases, the entire roof flies off while driving.
NHTSA will look at degradation problems with the adhesive used to secure the outer roof panels to the roof frames. If they find a quality issue it's likely they'll issue a recall.
keep reading article "The XLR Detatching Roof Problem Is Under Investigation"The best way to find out what's wrong with a vehicle is from the people who drive them. Not only do owner complaints help us rank vehicles by reliability, but they're often used to spark class-action lawsuits and warranty extensions. Plus, they're a great way to vent.