What's Wrong with the 4th Generation Escalade (2015—2019)?

Owners of the 4th generation Escalade have sent in 12 complaints over 5 model years. The overall PainRank™ of 1.31 ranks 17th in reliability out of 37 Cadillac generations.

Complaints By Model Year

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Year Complaints
2015 4
2016 7
2017 1
2018 0
2019 0

This Generation in the News

2019

  • Class-Action Wants GM to Take Action on Delaminated CUE Screens

    carcomplaints.com

    A lawsuit says GM is aware of manufacturing errors causing the Cadillac CUE screens to crack, bubble, and delaminate. The screens become unresponsive and out-of-warranty repairs can cost up to $1,200. The plaintiffs point to a series of technical service bulletins (TSB) GM sent to its dealerships between 2014 and 2017 as proof the automaker knew about installation problems. Specifically how a lack of preperation allowed moisture to enter the screens, effecting the bond between the glass and laminate surfaces.

    Published in #lawsuit on

2018

2016

  • Escalade Part of GM's Massive Airbag Recall

    carcomplaints.com

    Software errors have been found to disable the front airbags and seatbelt pretensions after "certain driving conditions." GM won't say what those conditions are, but they did say there’s been at least one death related to the bug. “GM opened an investigation into the issue in June and contacted Delphi, the supplier of the sensing and diagnostic module. The automaker gathered additional electronic data recorder records from other incidents where the same crash symptoms occurred.” After three days of road tests in September 2016, GM ordered the recall. The affected Buick vehicles include the Encore and LaCrosse.

    Published in #recall on

  • Dangerous Steering Recall for the Escalade

    carcomplaints.com

    GM is recalling nearly 4,800 new trucks and SUVs, and telling their owners to stop driving until their front upper control arms can be repaired. According to GM The faulty weld can cause the control arm to change shape and eventually separate" so if you own a 2016 Cadillac Escalade or Escalade ESV you should contact your local dealership right away. While you're on the phone, ask them about getting a tow for repairs and how to get a loaner vehicle in the meantime. GM said they'll send out a "please stop driving" notice in May 2016, and then a second notice when the recall actually begins.

    Published in #recall on