Cadillac Interior Problems

Interior issues make up roughly 11% of all Cadillac owner complaints. The majority of the issues have been reported by SRX owners.

The complaint we hear about most often is cue system stopped responding in the 2013 SRX.

Common Cadillac Interior Problems

  1. Delaminated CUE Screens

    The CUE infotainment system found in most 2013-2018 Cadillac vehicles has a screen with major design and installation flaws resulting in bubbles, cracks, and an unresponsive interface.

    Continue reading article "Delaminated CUE Screens" Spider cracks and haze make the CUE screen hard to read

  2. A/C Condensor Leaks

    GM used leaky air conditioners that buckle under pressure in many 2014-2017 trucks and SUVs. Whether it's busted hoses or leaky condensors, thousands of GM owners are showing up to work with sweat stains down their back. It's such a widespr…

    Continue reading article "A/C Condensor Leaks" Spider cracks and haze make the CUE screen hard to read

Where Interior Complaints Happen

Sometimes it helps just to tally up the complaints and see where the biggest stacks are. Use this information to learn about troublespots or to run for the hills.

Worst Issues

Worst Models

Recent Interior News

There's a lot of news out there, but not all of it matters. We try to boil down it to the most important bits about things that actually help you with your car problem. Interested in getting these stories in an email? Signup for free email alerts over at CarComplaints.com.

  2. A lawsuit says GM is aware of manufacturing errors causing the Cadillac CUE screens to crack, bubble, and delaminate.

    The screens become unresponsive and out-of-warranty repairs can cost up to $1,200. The plaintiffs point to a series of technical service bulletins (TSB) GM sent to its dealerships between 2014 and 2017 as proof the automaker knew about installation problems. Specifically how a lack of preperation allowed moisture to enter the screens, effecting the bond between the glass and laminate surfaces.

    keep reading article "Cracked and Unresponsive, Lawsuit Says GM Needs to Do Something About Busted CUE Screens"

  3. The days are getting shorter, the temperatures are getting colder, and it's time to fire up our car's defrosters.

    Unfortunately for 121,000 ATS owners, though, firing up their defrosters might actually start a fire. Cadillac issued a recall for the 2013-16 ATS sedans after four confirmed reports of fires from the rear defroster:

    "The defroster [overheats] due to a weak electrical connection in the module. The fires have been reported breaking out on the driver's side rear pillar where the defroster module is located."…

    keep reading article "ATS Recalled for Defroster Fires"