The Trouble With Cadillac Exteriors

Where Exterior Complaints Happen

Sometimes it helps just to tally up the complaints and see where the biggest stacks are. Use this information to learn about troublespots or to run for the hills.

Worst Issues

2007 Escalade door handles break off easily 5 (100%)
2006 SRX sunroof does not close consistently 2 (40%)
2010 SRX sunroof drainhose leak 2 (40%)
2008 Escalade door handle broken 2 (40%)
2011 SRX power lift gate not working 2 (40%)
2009 Escalade side view mirrors malfunctioned 1 (20%)
2012 CTS side mirror safety feature 'temporarily unavailable' 1 (20%)

Worst Models

SRX 20 (100%)
Escalade 8 (40%)
CTS 8 (40%)
DeVille 1 (5%)
XTS 1 (5%)

Timeline of Related News

Some GM vehicles have a rear hatch with a nasty habit of dropping on your head. It's no gentle drop either, owners have been complaining that the gas strut rods can fail allowing the lift-gate to give way to gravity and drop on your head like an apple -- a really, really, heavy apple. Thanks a lot, Newton.
Posted on
February 5, 2015
Tagged
#news
Source
carcomplaints.com
GM is recalling 19,225 Cadillac CTS vehicles from the 2013-14 model years because the wipers could stop working. I believe it was Socrates who said "a wiper that does not wipe is not a wiper at all." Or it could have been my Uncle Sal. Either way ... the failure will only happen after a very specific situation -- when the wipers are blocked by snow or ice while the vehicle is jump started. Given how awful last winter was I suppose that's actually pretty likely.
Posted on
May 18, 2014
Tagged
#recall
Source
carcomplaints.com