Owners of the 3rd generation Escalade have sent in 31 complaints over 8 model years. The overall PainRank™ of 1.5 ranks 19th in reliability out of 37 Cadillac generations.
We've crunched the data, monitored TSBs, and listened to owner complaints to come up with a list of the most common 2007—2014 Escalade issues.
The CUE infotainment system found in most 2013-2018 Cadillac vehicles has a screen with major design and installation flaws resulting in bubbles, cracks, and an unresponsive interface.
There's an issue in many GM vehicles where the Service StabiliTrak warning light will turn on and off. Not only does this mean the stability control system isn't working, but some owners say it comes along with reduced engine power and a je...
Lorem ipsum dolor, sit amet consectetur adipisicing elit. Deserunt qui libero veniam nemo consectetur, temporibus vitae fugit quisquam quam delectus tempora pariatur, aperiam ipsum quasi eveniet debitis totam hic possimus.
A second class-action lawsuit has been filed demanding General Motors take action to fix or reimburse owners related to CUE system repairs. The lawsuit points to multiple TSBs as evidence that GM has known about this issue since 2014 but continues to sell cars with the same defects.
A lawsuit says GM is aware of manufacturing errors causing the Cadillac CUE screens to crack, bubble, and delaminate. The screens become unresponsive and out-of-warranty repairs can cost up to $1,200. The plaintiffs point to a series of technical service bulletins (TSB) GM sent to its dealerships between 2014 and 2017 as proof the automaker knew about installation problems. Specifically how a lack of preperation allowed moisture to enter the screens, effecting the bond between the glass and laminate surfaces.