Lights issues make up roughly 14% of all Cadillac owner complaints. The majority of the issues have been reported by SRX owners.
The complaint we hear about most often is water in lights in the 2010 SRX.
There's enough water accumulating inside 2010-2015 SRX headlight assemblies to fry the bulb. Meanwhile, GM continues to replace the assemblies with the same defective parts.
Continue reading article "Water in SRX Headlights"
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Sometimes it helps just to tally up the complaints and see where the biggest stacks are. Use this information to learn about troublespots or to run for the hills.
30 complaints
21 complaints
17 complaints
16 complaints
15 complaints
11 complaints
8 complaints
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2010-2015 SRX owners are tired of moisture leaking in through faulty seals and burning out their overly expensive bulbs. Following in the footsteps of a Missouri lawsuit earlier this month, a new lawsuit has been filed in Michigan asking for the same reimbursements offered to owners in Florida and California.
keep reading article "Michigan Residents Become the Next in Line to File A SRX Headlight Moisture Lawsuit"Earlier this year Cadillac offered to reimburse expenses related to the problem for owners in Florida and California, but attempts to nationalize the lawsuit were shot down. This latest lawsuit, filed in Missouri, is another sign of how widespread this problem is.
keep reading article "A New SRX Headlight Moisture Lawsuit Has Been Filed in Missouri"Residents of those states will be reimbursed for out-of-pocket expenses related to moisture getting into the headlight assembly, including bulb replacements, up to $1,600 per replacement. GM will also reimburse owners for a new moisture analysis performed by certified Cadillac technicians.
keep reading article "SRX Owners in Certain States Will Get Some Financial Relief for Headlight Repairs", but the case will move forward for California residents. The lawsuit alleges that GM knew about the faulty seals before selling the cars to consumers. The nationwide case was shot down by the judge who said the Manguson-Moss claim is specific to goods sold in California.
keep reading article "National Class-Action for SRX Headlight Moisture Lawsuit Shot Down, Case Continues in CA"A proposed class-action lawsuit in California says moisture can accumulate through defective headlight seals in the 2010-2015 SRX. The problem reduces visibility and makes nighttime driving more dangerous. The problem can end up costing owners thousands of dollars as the water will cause the epxensive bulbs to repeatedly fail.
It'd be nice to see Cadillac do the right thing here ... you know, without the threat of legal action.
keep reading article "Cadillac SRX Lawsuit Concerned About Water Getting into Headlight Assemblies"